Download Your Guide To Delivering Proactive Customer Service on Twitter
Social media is now an integral part of businesses’ customer service strategies, with vast opportunities to speak back and have real conversations with customers. But, with only 3% of tweets carrying the “@” symbol, how are you going to ensure you reach out to your customers and meet them at their point of need?
Our Guide to Delivering Proactive Customer Service on Twitter looks at:
It’s time to turn listening into action, download the guide today and find out how.