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Download the recording of our Webinar:The Strategic and Operational Benefits Of Social Customer Service - Why it’s worth it

In this webinar featuring Martin Hill-Wilson and Julian Johns you will learn;

  • How to understand why customers use social channels to engage organisations
  • We will list all the benefits of getting it right
  • Discuss the cost and the consequences of not responding to customers
  • Consider social listening as a key input for service improvement and innovation

 


 

Register now: