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[Webcast] Build trust in an untrusting world: Tailor your support to build customer advocacy

Listen to learn best practices for:

  • Evolving organizational structures and processes to make sure you can move at the pace of your customer
  • Fully embed social into your contact center operations for a unified approach, and frictionless customer experience
  • Empowering your agents with context-rich insight, in order to deliver bespoke and personable support


Chris Venus

Joshua Park

Social Program Manager of Member Services at Dollar Shave Club



Paul Johns 

Chief Marketing Officer at Conversocial



James Hutchinson

Social Media Communications Specialist


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