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[Webcast] Build trust in an untrusting world: Tailor your support to build customer advocacy

Listen to learn best practices for:

  • Evolving organizational structures and processes to make sure you can move at the pace of your customer
  • Fully embed social into your contact center operations for a unified approach, and frictionless customer experience
  • Empowering your agents with context-rich insight, in order to deliver bespoke and personable support

Featuring:

Chris Venus

Joshua Park

Social Program Manager of Member Services at Dollar Shave Club

@DollarShaveClub

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Paul Johns 

Chief Marketing Officer at Conversocial

@paulJ0hns

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James Hutchinson

Social Media Communications Specialist

@hutchcomms

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