<img height="1" width="1" style="display:none;" alt="" src="https://analytics.twitter.com/i/adsct?txn_id=nu8l1&amp;p_id=Twitter&amp;tw_sale_amount=0&amp;tw_order_quantity=0"> <img height="1" width="1" style="display:none;" alt="" src="//t.co/i/adsct?txn_id=nu8l1&amp;p_id=Twitter&amp;tw_sale_amount=0&amp;tw_order_quantity=0">

A Day in the Life of Brands on Twitter

Actionable insight through Proactive Customer Service

 

Read to Discover:

  • Consumers' most common issues discussed on Twitter
  • A complete breakdown of conversations about our leading retailers
  • Actionable insight for customer experience, product and sales teams.
  • Takeaways for how to tackle proactive customer service in your company

Download the report for full results and insight into consumers' needs on social media. 

 

Conversocial Research Finds:

  • 37% Of Tweets Mentioning Retailers Are Customer Service-Related
  • Analysis of 11,723 Tweets on Costco, Kroger, Safeway, and Walgreens over a 24-hour-period showed that only 3% Were Directed Using an “@Mention”

Get The Full Report