<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=822753331186041&amp;ev=PageView&amp;noscript=1">

A Day in the Life of Brands on Twitter

Actionable insight through Proactive Customer Service


Read to Discover:

  • Consumers' most common issues discussed on Twitter
  • A complete breakdown of conversations about our leading retailers
  • Actionable insight for customer experience, product and sales teams.
  • Takeaways for how to tackle proactive customer service in your company

Download the report for full results and insight into consumers' needs on social media. 


Conversocial Research Finds:

  • 37% Of Tweets Mentioning Retailers Are Customer Service-Related
  • Analysis of 11,723 Tweets on Costco, Kroger, Safeway, and Walgreens over a 24-hour-period showed that only 3% Were Directed Using an “@Mention”

Get The Full Report